Support: 1300 299 999

Faster
Response

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Top Rated Internet Service Provider in Melbourne

Top-Tier Internet Service Provider

Rated 4.9/5 stars on Google, we are grateful for and proud of being one of Australia’s favourite internet service providers (ISP).
Occom endeavors to offer a premium speed of up to 1Gbps to our clients. Downloading movies in seconds, this thunder speed will knock your socks off. Faster than the fastest, Occom ensures you seamless Netflix streaming and keeps you one step ahead of your rivals in many games.
Our pre-configured, top-branded router of leading technologies enables a reliable Wi-Fi connection and full Wi-Fi coverage in every corner of your home. You may also bring your device (BYOD) and we are happy to help you through the configuration process.
Our service team is always ready to help! Give Occom a go and get your home the fastest Internet at a fair price.

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Melbourne’s Future with Fibre Broadband

It is time to say farewell to ADSL broadband. The Optical Fibre Internet now offers Melbournians an ultra-fast speed of up to 1Gbps. You may have heard of your friend’s newly set up nbn™ network. The state-owned NBNCo is one of the major fibre-optic network carriers in Australia. It delivers an expeditious and reliable fibre network experience for almost every suburb in metropolitan Melbourne, supporting a variety of network connection types (FTTP, FTTB, FTTC, HFC, etc.).
What about carriers other than nbn™? You may think of OptiComm Fibre, a top-tier fibre-optic broadband carrier specialising in FTTP connections. There are also many other premium fibre broadband carriers, such as LBNCo and OPENetworks, etc.
Wherever you live, in Doncaster, Kew, or Glen Waverley, the superfast Optical Fibre Internet is knocking at the door. Upgrade your network to fibre-optic broadband. You won’t regret it.

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Connect to Optical Fibre Network in Melbourne

No matter if you are just beginning your college life in a student flat in Clayton, living in a big house in Balwyn with your family, or moving home from Blackburn to Box Hill, Occom can always provide you the best network solution.
Enjoy the network plan that suits your Internet habits and get the best pre-configured router that meets your speed and coverage need. Contact Occom and leave everything to our professional support team. All you need to do is to enjoy buffer-free video streaming and lag-free gaming.

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OCCOM4

4.9

Based on 12272 reviews

OCCOM0

4.9

Based on 12272 reviews

See all reviews

patel bhaumik

10:39 12 Aug 25

I had a great experience with Pallavi from customer service. She patiently guided me through configuring my WiFi interconnection with the router. Her clear instructions and calm approach made the whole process smooth and stress-free. I really appreciate her support and professionalism. Highly recommend her assistance.😊

Maenie Singbubpha (Mae)

11:55 11 Aug 25

Bhavya was extremely helpful and guided my partner through the process. She made sure to get every bit of crucial information through to us clearly. Highly recommend contacting her for any assistance as she was very pleasant to talk to

Jairo Launio

08:19 01 Aug 25

I had a great experience with Kanishka, who helped me troubleshoot my internet issues quickly and efficiently. She went above and beyond by not only resolving the technical problem but also offering a discounted price on the router. Kanishka was very knowledgeable, patient, and friendly throughout the entire process, making the experience stress-free and smooth.She also connected me with the Sales Team, where Bhavya V. assisted me with a fantastic mobile plan at a discounted rate. Bhavya was equally helpful and professional, taking the time to explain the options clearly and helping me choose the best one for my needs.Overall, I’m very impressed with the level of service I received from both Kanishka and Bhavya. Highly recommend their support if you’re looking for responsive, customer-focused assistance!

Sandeep Kumar

11:34 26 Jul 25

Very happy with the service – the issue was identified and resolved quickly. Special thanks to Michael from the Sales Team and Raees from the Support Team for helping me get back on track smoothly and efficiently.

Shubh Sandhu

07:17 25 Jul 25

I had a great experience with the support I received from Raees! He was friendly, knowledgeable, and quick to resolve my issue. His professionalism and helpful attitude made the whole process smooth and stress-free. Thank you, Raees, for the excellent service—I really appreciate it!

xinyan cai

03:24 23 Jul 25

Customer Review for Ingrid:I had a great experience with Ingrid — she was incredibly patient, professional, and efficient in helping me set up my internet. She explained everything clearly and made sure I was fully connected before finishing. Thank you so much for your excellent support, Ingrid!

Maggy Laure

07:09 21 Jul 25

Great experience with Raees. He helped me step by step on how to connect the modem and router and made sure everything was working well before I hang up. Very welcoming! Thanks for your support and professional assistance!

Yana Tabitha Varma

12:18 18 Jul 25

I had a great experience with customer service, thanks to Bhavya. She was helpful, patient, and quick to resolve my issue. Her professionalism and follow-up made the whole process smooth. Really appreciate her support!

Katarina Carter

05:23 15 Jul 25

Wow what a service! Shaminder was absolutely epic to deal with, we moved into an apartment and he got us all connected and sorted so quickly with 1 phone call. He went above and beyond and his customer service was absolutely incredible. If there was 10 stars I’d be giving it. 🙏🏽

khushi malhi

08:46 14 Jul 25

I had the pleasure of speaking with Michael over the phone, and I can't say enough about the outstanding service he provided. Not only was he incredibly knowledgeable and patient, but he also went above and beyond by staying past his scheduled hours to make sure my issue was fully resolved. Throughout the call, he took the time to answer all of my questions and address every concern with clarity and professionalism. Thank you.

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News Title

Jan 2025

Prime Minister’s $3B Commitment to Revolutionize Australia’s NBN and Internet Speeds

Prime Minister's $3 billion announced for NBN upgrade, ensuring faster internet and improved connectivity for Australians.

Dec 2024

Australians Demand More Than Speed from NBN Upgrades: ACCC Insights

In today’s digital landscape, both speed and reliability are paramount for internet users. The Australian Competition and Consumer Commission’s (ACCC)

Dec 2024