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nbn™ Fibre
Occom Offers Unbeatable
nbn® Plans
Your Order Summary
nbn™ Broadband Plan
- -0/mth
-
One-off Cost
Activation Fee -0
Router Fee -0
Monthly Cost
0per month
*Discounted price for 6 months, then 0 /mth ongoing.
Min Charge: 0
Additional one off $300 nbn™ New Development Charge applies if your premises is identified by nbn™ as being within the site boundary of a new development or requiring a VDSL Connection.
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Five-Star Rating Speaks for Itself!
Amanda P
01:00 01 Jul 25
Technical call was answered straight away - no wait time. Nikhil was absolutely fantastic! He had a lot of patience with me (someone with zero technical skills) & was able to talk me through properly connecting my router. Great customer service.
nastaran esfahani
11:47 30 Jun 25
I had a great experience with Kuldeep. He was incredibly patient and helpful over the phone, walking me through every step to get my internet connected. His calm manner and clear instructions made the whole process so much easier. Really appreciate his support—thank you!
Merv Kickbush
23:05 27 Jun 25
It’s not often that I’ve needed to contact OCCOM for technical support, but on this occasion, my call was answered promptly. The consultant, Kuldeep, showed exceptional patience while assisting me—especially given the challenges of my poor mobile reception. He worked through the troubleshooting process thoroughly and professionally. In hindsight, the issue could have been resolved more quickly had I paid closer attention to the information being provided. Overall, a great example of good customer service.
Merv Kickbush
08:40 22 Jun 25
It’s not often that I’ve needed to contact OCCOM for technical support, but on this occasion, my call was answered promptly. The consultant, Kuldeep, showed exceptional patience while assisting me—especially given the challenges of my poor mobile reception. He worked through the troubleshooting process thoroughly and professionally. In hindsight, the issue could have been resolved more quickly had I paid closer attention to the information being provided. Overall, a great example of good customer service.
Harsimran Bajwa
09:18 19 Jun 25
It was an absolute delight speaking with Bhavya during my recent call, and I have to say what an outstanding experience. From the very beginning, her warmth, professionalism, and genuine positivity stood out. She handled everything with grace and clarity, making the entire process feel effortless and even enjoyable.Bhavya, Thank you for your incredible support and for handling everything with such a friendly and positive attitude. You are a true asset to your team and I hope many others get to experience your fantastic service. Keep shining you are doing amazing work.
kamaljit singh Malhi
08:35 19 Jun 25
Great Phone Support!I had a great experience with Vishali over the phone.She was friendly, patient, and genuinely helpful. She took the time to listen, explained everything clearly, and made sure I had no more questions or concerns before ending the call.Such a good person and excellent representative. Thank you, Vishali!
Sagar Aryal
06:57 17 Jun 25
Bhavya was amazing! She really helped me with everything I needed and made the whole process so much easier. Super friendly and knew exactly what she was doing. I really appreciate her support.
Aman Dutta
05:49 17 Jun 25
Dear Michael D,I just wanted to take a moment to sincerely thank you for all your support in helping us secure the internet access we needed. Your dedication, attention to detail, and willingness to go the extra mile truly made a difference.Thanks to your efforts, we not only received the service we were hoping for, but also the peace of mind that we’re in great hands moving forward. It’s clear that you genuinely care about delivering the best outcomes, and we’re extremely grateful.Your professionalism and proactive approach didn’t go unnoticed — it was an absolute pleasure.
MariVic De Guzman
04:15 17 Jun 25
I had a fantastic customer service experience. RJ was incredibly patient and helpful, explaining things clearly to someone with no technical knowledge. Instead of waiting on hold, I used the convenient call-back feature, and my problem was completely solved in just 10 minutes. So efficient 🙂.
kamaljit singh Malhi
02:36 15 Jun 25
Great Phone Support!I had a great experience with Michael D over the phone. He was friendly, patient, and genuinely helpful. He took the time to listen, explained everything clearly, and made sure I no more questions or before ending the call.Such a good person and excellent representative. Thank you, Michael!
Frequently Asked Questions About nbn® Plans
- FTTP – Fibre to the premises utilises fibre optic cable to connect your premises directly to nbn® from the nearest node. In order for this connection to work, a utility box will be required to be installed outside of your premises in addition to a connection box which is installed inside the premises. FTTP is the best nbn® connection type of technology which is more consistent in its delivery of ultrafast internet speed. You will need to connect a router into Network Termination Device (NTD) to access Internet service.
- FTTN – Fibre to the Node utilises fibre optic cable to the nearest node to your premises. The signal from the optic fibre cable then travels down through existing copper lines to the primary telephone wall socket. A VDSL 2 compatible modem router is required for this type of connection to work.
- FTTB – Fibre to the Building utilises fibre optic cable all the way to a shared point in the building’s communications room. From there, the connection travels along the existing copper lines to each customer. In order for this type of connection to function a VDSL 2 compatible modem router is required.
- FTTC – Fibre to the Curb is the newest technology available in which it is capable of bringing optic fibre cables almost all the way to your premises. The connection then travels through existing copper cables into the home for quick and stable internet. A nbn® connection device, short for NCD, is then set up within the premises and then connected to the primary telephone wall socket. You will need to connect a router into nbn® NCD to access Internet service.
- HFC – Hybrid Fibre Coaxial is utilised where there is an existing cable network can be used to make the final part of the connection. Similarly, with FTTN and FTTB, fibre optic cable is connected to a nearby node. A coaxial cable is then used to connect to a nbn® device which is installed inside the customer’s premises. You will need to connect a router into nbn® HFC NTD to access Internet service.
For more information on nbn® speeds see here.
Occom provides a variety of different speed tiers for nbn® broadband access. Different broadband plans has different maximum download speeds varying from 12 Megabits per second (Mbps), 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps and 1000 Mbps. Occom is one of the few best nbn® providers who can provide up to 1000mbps with our rocket plan. Customers are able to choose between these plans depending on their speed preference. Contact us today for professional advice and assistance.
The Network Termination Device (NTD), also known as nbn® connection box is required to be installed to connect to the nbn® network. NBNCo installs the device inside your home which then connects to your Occom WiFi modem.
The nbn connection box takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of nbn™ Fibre to the Premises (FTTP) networks, one NTD can support more than one active internet service. On the day of connection, contact our support team to assure that your connection box is activated and working.
Available appointment windows vary depending on the availability of nbn® technician in your area. Appointment times can either 8am to 12 noon or 1pm to 5pm in the afternoon.
nbn® technician may call you when they are on their way. Please ensure that you are available for the full appointment time slot. Please also ensure:
- the landlord or authorised representative of your account is on site and available to ensure during installing, all the equipment is installed where you want
- the access to all work areas (including any required access permits). This includes all server and communications rooms for your residence/business (if there is any) in order for the installation.
The New Development Charge is a fee implemented in 2016 which charges all connections made in areas that the fibre infrastructure provider (e.g. nbn®) have identified as within the boundary of a new development. The implementation of this fee was a decision was made by the Australian government to shift partial cost of the fibre infrastructure onto “the parties that use or benefit from them”. All service providers will charge this fee on behalf of nbn® when the internet service is activated.
Occom is a top-rated nbn® service provider in Australia, receiving 4.9/5 stars from 1000+ Google reviews. Occom has sufficient bandwidth and smart internet routing to ensure the quality of service we promise. On top of that, Occom has affordable plans in addition to a selection of hand-picked modems from the world’s best brands. Our customer service team will also be glad to help customers who wish to BYO with configuring their own modems. We are proud of our fantastic customer reviews, and strive to provide the services and customer support to meet the highest standards. Get Faster, Get Occom! Faster Responses, Faster Setup, Faster Internet Speeds and Faster Troubleshooting.
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