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Respon
Pantas

Pasukan operasi tempatan Australia, tidak perlu pindah ke pusat panggilan ke luar negara, menyokong WeChat, maklum balas segera

Pengaktifan
Pantas

Rakan kongsi yang kuat, Liputan serat optik yang paling komprehensif, pengaktifkan serat secepat 24 jam

Internet
Pantas

Jalur lebar yang mencukupi, penghalaan internet yang pintar dan dioptimumkan, memastikan pengalaman pelanggan kelas pertama

Penyelesaian
Pantas

Juruteknik yang ramah dan professional, komunikasi sembang secara langsung, tidak perlu menunggu, mendiagnosis dan menyelesaikan masalah dengan cepat

Occom Internet Service

Serat Optik nbn®

NBNCo adalah pembangun infrastruktur rangkaian yang dimiliki oleh Kerajaan Persekutuan Australia, yang ditugaskan untuk merancang, membina and mengendalikan Rangkaian Jalur Lebar Serat Optik Nasional Australia sebagai penborong jalur lebar serat optik. NBNCo kini menggunakan banyak teknologi rangkaian untuk menyokong perkhidmatan jalur lebar serat optik di Australia, seperti serat ke rumah (FTTP), serat ke bangunan (FTTB) dan serat ke jalan (FTTC). OCCOM menawarkan 5 kelajuan pelan serat optik NBNCo dan 5 jangka masa kontrak. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.9/5, yang menyediakan serat optik NBNCo berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M NBNCo serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

OptiComm Fibre

OptiComm adalah penyedia infrastruktur rangkaian Australia berlesen yang mengkhusus dalam reka bentuk, pembinaan, operasi dan menyelenggaraan rangkaian jalur lebar seperti serat ke rumah (FTTP) untuk pembangunan kediaman dan perniagaan. OptiComm kini telah berkembang menjadi salah satu penyedia dan pengendali perkhidmatan jalur lebar serat optik di seluruh Australia. Sekiranya anda berada di kawasan OptiComm, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM dapat menghubungkan internet anda dengan OptiComm Fiber, menyediakan akses ke internet berkelajuan tinggi melalui rangkaian FTTP. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik OptiComm berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 1000M OptiComm serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

Serat Optik LBNCo

LBNCo adalah penyedia infrastruktur rangkaian swasta yang menyediakan rangkaian jalur lebar serat optik berkelajuan tinggi di seluruh Australia. Dengan penyelesaian rangkaian serat ke rumah (FTTP), LBNCo menyediakan infrastruktur jalur lebar serat optik untuk pembangunan baru terpilih dan komuniti yang hidup pesara. Sekiranya anda berada di kawasan LBNCo, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik LBNCo berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M LBNCo serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

Serat Optik Openetworks

OPENetworks adalah penyedia infrastruktur rangkaian kelas pertama yang mengkhususkan dalam penyampaian rangkaian jalur lebar serat optik pada masa depan seperti serat ke rumah (FTTP) dalam perkembangan baru dan sedia ada. Sekiranya anda berada di kawasan OPENetworks, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik OPENetworks berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M OPENetworks serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

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Amanda P
Amanda P
01:00 01 Jul 25
Technical call was answered straight away - no wait time. Nikhil was absolutely fantastic! He had a lot of patience with me (someone with zero technical skills) & was able to talk me through properly connecting my router. Great customer service.
Merv Kickbush
Merv Kickbush
23:05 27 Jun 25
It’s not often that I’ve needed to contact OCCOM for technical support, but on this occasion, my call was answered promptly. The consultant, Kuldeep, showed exceptional patience while assisting me—especially given the challenges of my poor mobile reception. He worked through the troubleshooting process thoroughly and professionally. In hindsight, the issue could have been resolved more quickly had I paid closer attention to the information being provided. Overall, a great example of good customer service.
Merv Kickbush
Merv Kickbush
08:40 22 Jun 25
It’s not often that I’ve needed to contact OCCOM for technical support, but on this occasion, my call was answered promptly. The consultant, Kuldeep, showed exceptional patience while assisting me—especially given the challenges of my poor mobile reception. He worked through the troubleshooting process thoroughly and professionally. In hindsight, the issue could have been resolved more quickly had I paid closer attention to the information being provided. Overall, a great example of good customer service.
Harsimran Bajwa
Harsimran Bajwa
09:18 19 Jun 25
It was an absolute delight speaking with Bhavya during my recent call, and I have to say what an outstanding experience. From the very beginning, her warmth, professionalism, and genuine positivity stood out. She handled everything with grace and clarity, making the entire process feel effortless and even enjoyable.Bhavya, Thank you for your incredible support and for handling everything with such a friendly and positive attitude. You are a true asset to your team and I hope many others get to experience your fantastic service. Keep shining you are doing amazing work.
kamaljit singh Malhi
kamaljit singh Malhi
08:35 19 Jun 25
Great Phone Support!I had a great experience with Vishali over the phone.She was friendly, patient, and genuinely helpful. She took the time to listen, explained everything clearly, and made sure I had no more questions or concerns before ending the call.Such a good person and excellent representative. Thank you, Vishali!
Sagar Aryal
Sagar Aryal
06:57 17 Jun 25
Bhavya was amazing! She really helped me with everything I needed and made the whole process so much easier. Super friendly and knew exactly what she was doing. I really appreciate her support.
Aman Dutta
Aman Dutta
05:49 17 Jun 25
Dear Michael D,I just wanted to take a moment to sincerely thank you for all your support in helping us secure the internet access we needed. Your dedication, attention to detail, and willingness to go the extra mile truly made a difference.Thanks to your efforts, we not only received the service we were hoping for, but also the peace of mind that we’re in great hands moving forward. It’s clear that you genuinely care about delivering the best outcomes, and we’re extremely grateful.Your professionalism and proactive approach didn’t go unnoticed — it was an absolute pleasure.
MariVic De Guzman
MariVic De Guzman
04:15 17 Jun 25
I had a fantastic customer service experience. RJ was incredibly patient and helpful, explaining things clearly to someone with no technical knowledge. Instead of waiting on hold, I used the convenient call-back feature, and my problem was completely solved in just 10 minutes. So efficient 🙂.
kamaljit singh Malhi
kamaljit singh Malhi
02:36 15 Jun 25
Great Phone Support!I had a great experience with Michael D over the phone. He was friendly, patient, and genuinely helpful. He took the time to listen, explained everything clearly, and made sure I no more questions or before ending the call.Such a good person and excellent representative. Thank you, Michael!
Zirui Zhang
Zirui Zhang
12:11 10 Jun 25
I had an excellent experience with Occom’s customer service, thanks to Emily! She was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to explain everything clearly and made sure all my questions were answered. Her professionalism and friendly attitude made the whole experience smooth and stress-free. It’s rare to find such outstanding service nowadays.
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