nbn™ Contact Information
Five-Star Rating Speaks for Itself!
Angela H
04:15 19 Jun 26
Thank you, Carmen, for your patience and excellent support over the past few days.We had WiFi connectivity issues, and she patiently guided us through the router settings and helped us get everything working again. As a non-technical user, I really appreciated her clear explanations and kindness.Great service!
Ram Mridangam Arangetram
07:14 16 Jun 26
Reman assisted me in separating the 2 bandwidths 2.4GHz and 5 GHz Wi-Fi SSIDs.He was very courteous and helpful in handling the call. He was technically very good.Also, he clarified about the payments for the last 2 months including the Gaming Router delivery.When I placed the call he was quick to pick up the phone without any long wait.I am satisfied with his Service.Regards,A. Ananthasubramania Sarma
Larry
01:40 16 Jun 26
I had a great experience with Rehman. He was very helpful, patient, and took the time to clearly explain my contract details and all the available options for my internet subscription. What I appreciated most was his sincerity in helping me find the best possible internet plan.His professionalism, knowledge, and customer-focused approach made the whole process easy and stress-free! Thank you for your help Rehman! 👍
Elle
04:02 04 Jun 26
Sonia was very helpful, friendly and professional. She made the whole process easy and pleasant, and I really appreciated her clear communication and positive attitude. Great customer service — thank you Sonia!
J
07:52 03 Jun 26
I had a really great experience with Occom support. Sonia was incredibly helpful throughout the entire process and went above and beyond to assist us. She was patient, professional, and made sure every issue we had was fully resolved. Communication was clear and fast, and she genuinely cared about helping us find the best solution. Thank you to Sonia and the Occom team for the excellent support experience.
Ayu Wulandari
09:42 26 May 26
Aman was very helpful with assisting my WiFi connection issue. He was patient and took the time to explain everything clearly, especially because I don’t know much about these kinds of technical things. He made the whole process much easier and less stressful for me. I truly appreciate his help and positive attitude. Thank you for the great service!
Lisa Damevski
12:10 25 May 26
Outstanding customer service from Sushil at Occom! He patiently walked me through setting up and connecting my internet mesh system and made the whole process incredibly easy and stress-free. He was knowledgeable, professional, and explained everything clearly step by step. Thanks to his help, everything is now working perfectly. Really appreciate the excellent support — highly recommend both Sushil and Occom!
Huantao Zhang
07:20 12 May 26
Thank you to Occom for providing same-day activation and installation when we needed internet urgently.Locky was very patient in explaining the setup process and helped us complete the installation efficiently. We were able to get connected quickly, and the internet speed has been very good.I would definitely recommend Occom to people around me. They truly provide excellent customer service👍👍
Roland Matthew Bautista
04:25 07 Mar 26
Sonia helped me so much getting connected to the internet. She has the willingness to go above beyond helping the customer. I can really tell that she loves what she does and care about the customer and their satisfaction. Excellent job, Sonia. Thanks a lot!
Erick S.
14:24 05 Mar 26
Wow! From calling up to getting connected on Opticomm, I was up and running in 45 min. The staff are patient and guide you through the steps. Their network is surprisingly speedy and network routing seems pretty good. Shout out to Bhavya.V in particular who has kept in touch with me to ensure everything has been running smoothly. She didn’t try to sell me something I didn’t need which is refreshing from a RSP. When I’ve had to call up for assistance, they answer pretty quick. Keep up the great work! I’ll happily recommend this company!
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