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Five-Star Rating Speaks for Itself!
Amanda P
01:00 01 Jul 25
Technical call was answered straight away - no wait time. Nikhil was absolutely fantastic! He had a lot of patience with me (someone with zero technical skills) & was able to talk me through properly connecting my router. Great customer service.
nastaran esfahani
11:47 30 Jun 25
I had a great experience with Kuldeep. He was incredibly patient and helpful over the phone, walking me through every step to get my internet connected. His calm manner and clear instructions made the whole process so much easier. Really appreciate his support—thank you!
Merv Kickbush
23:05 27 Jun 25
It’s not often that I’ve needed to contact OCCOM for technical support, but on this occasion, my call was answered promptly. The consultant, Kuldeep, showed exceptional patience while assisting me—especially given the challenges of my poor mobile reception. He worked through the troubleshooting process thoroughly and professionally. In hindsight, the issue could have been resolved more quickly had I paid closer attention to the information being provided. Overall, a great example of good customer service.
Merv Kickbush
08:40 22 Jun 25
It’s not often that I’ve needed to contact OCCOM for technical support, but on this occasion, my call was answered promptly. The consultant, Kuldeep, showed exceptional patience while assisting me—especially given the challenges of my poor mobile reception. He worked through the troubleshooting process thoroughly and professionally. In hindsight, the issue could have been resolved more quickly had I paid closer attention to the information being provided. Overall, a great example of good customer service.
Harsimran Bajwa
09:18 19 Jun 25
It was an absolute delight speaking with Bhavya during my recent call, and I have to say what an outstanding experience. From the very beginning, her warmth, professionalism, and genuine positivity stood out. She handled everything with grace and clarity, making the entire process feel effortless and even enjoyable.Bhavya, Thank you for your incredible support and for handling everything with such a friendly and positive attitude. You are a true asset to your team and I hope many others get to experience your fantastic service. Keep shining you are doing amazing work.
kamaljit singh Malhi
08:35 19 Jun 25
Great Phone Support!I had a great experience with Vishali over the phone.She was friendly, patient, and genuinely helpful. She took the time to listen, explained everything clearly, and made sure I had no more questions or concerns before ending the call.Such a good person and excellent representative. Thank you, Vishali!
Sagar Aryal
06:57 17 Jun 25
Bhavya was amazing! She really helped me with everything I needed and made the whole process so much easier. Super friendly and knew exactly what she was doing. I really appreciate her support.
Aman Dutta
05:49 17 Jun 25
Dear Michael D,I just wanted to take a moment to sincerely thank you for all your support in helping us secure the internet access we needed. Your dedication, attention to detail, and willingness to go the extra mile truly made a difference.Thanks to your efforts, we not only received the service we were hoping for, but also the peace of mind that we’re in great hands moving forward. It’s clear that you genuinely care about delivering the best outcomes, and we’re extremely grateful.Your professionalism and proactive approach didn’t go unnoticed — it was an absolute pleasure.
MariVic De Guzman
04:15 17 Jun 25
I had a fantastic customer service experience. RJ was incredibly patient and helpful, explaining things clearly to someone with no technical knowledge. Instead of waiting on hold, I used the convenient call-back feature, and my problem was completely solved in just 10 minutes. So efficient 🙂.
kamaljit singh Malhi
02:36 15 Jun 25
Great Phone Support!I had a great experience with Michael D over the phone. He was friendly, patient, and genuinely helpful. He took the time to listen, explained everything clearly, and made sure I no more questions or before ending the call.Such a good person and excellent representative. Thank you, Michael!
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