Not satisfied? Tell us.
Satisfied? Tell your friends.
Tzuan Liu
08:09 08 May 25
好評給Hannie請好老闆幫客服加薪謝謝
徐杨萍
23:35 07 May 25
澳世网络的客服非常有耐心的一步一步指导如何操作，顺利完成网络设置，专业性高，且针对提出的问题给出指导性建议，非常棒的一次客服体验。有需要更换网络的朋友们可以选择澳世网络。
Shelly Hsueh
10:15 07 May 25
服務態度很好也很有耐心，非常感謝你的幫忙！
Anand Khurana
06:51 01 May 25
had an excellent experience with the Nishant's service for Internet Connection. He was prompt, professional, and went above and beyond to get me connected with the new services. It's refreshing to deal with a company that truly values its customers. Highly recommend!
Jia Lynn
09:52 30 Apr 25
问题解决得又快又好，真心感谢你们的用心，客服Emily的态度和专业让我特别放心，辛苦了！谢谢！
Falah Alrashidi
07:15 30 Apr 25
I’d like to sincerely thank Rashika for her outstanding support in helping me connect to the Occum WiFi. Her assistance was prompt, clear, and incredibly helpful. She made the process smooth and stress-free. Truly 5-star service—thank you, Rashika!”
Vanessa
00:34 30 Apr 25
Gurdeep in the support team, provided me the good customer service. He tried his best to get everything sorted for me. He was also very professional and patient to explain everything when I didn't understand. I had the bad experience with the Internet connection at the beginning. It took 3 weeks and still the Internet is not connected. The technician didn't come for the installation when I booked 1st time. Then wrong router sent to me, after the second time appointment with technician came and advised me about this. I applied for the Internet on 11 Apr.
Stella Hong
00:55 24 Apr 25
Outstanding support from Occcom!I had an issue recently and Ramninder from the IT support team helped me out. Their response was incredibly quick, very kind, and the solution provided was spot-on. Honestly, it was one of the best IT support experiences I've ever had. Huge thanks to Ramninder and the whole team at Occcom — you guys are amazing!
Qian Ding
09:25 22 Apr 25
客服挺有耐心的，已经offwork时间，还帮我办理，好评。
zhao lyu
07:42 22 Apr 25
客服很给力 回复及时 还有电话回访 我三个房子都是开的澳世的网络 点赞👍
Refer Your Friends to OCCOM
- Who can participate in the event?
- Referrer: OCCOM existing customers
- Referee: OCCOM new customers
- Event time: from now until January 31st, 2026
- Details：
- Both Referrer and Referee will receive a $40 reward for each successful referral.
- How to refer friends to OCCOM?
- Option 1: provide your friends’ Emails in below website: https://site.occom.com.au\/refer-your-friends/
- Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
- How to register with OCCOM?
- Option 1: if you have received a referral link from your friends, please simply click it to register.
- Option 2: contact OCCOM sales team through below channels, and tell us your friend’s Account ID, mobile number or Email address:
- 1300 299 999
- LiveChat: https://site.occom.com.au\/lc
- WeChat: OCCOMAUS
- How to receive the reward?
- Referrer: refund to Referrer’s bank card or bank account after the referred service is activated for 40 days.
- Referee: refund to Referee’s bank card or bank account after the referred service is activated for 40 days.
- Other terms and conditions：
- The referred service should be one of below products：
- If the Referee can only sign up products other than above mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
- The referral is invalid if referrer or referee's service is cancelled within 40 days since the referred service activation day.
- This promotion cannot be used in conjunction with other offers, promotions or discounts.
- OCCOM staff and dealer are not eligible for this program.
- OCCOM reserves the right of all final interpretation of this promotion.
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