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Respon
Pantas

Pasukan operasi tempatan Australia, tidak perlu pindah ke pusat panggilan ke luar negara, menyokong WeChat, maklum balas segera

Pengaktifan
Pantas

Rakan kongsi yang kuat, Liputan serat optik yang paling komprehensif, pengaktifkan serat secepat 24 jam

Internet
Pantas

Jalur lebar yang mencukupi, penghalaan internet yang pintar dan dioptimumkan, memastikan pengalaman pelanggan kelas pertama

Penyelesaian
Pantas

Juruteknik yang ramah dan professional, komunikasi sembang secara langsung, tidak perlu menunggu, mendiagnosis dan menyelesaikan masalah dengan cepat

Occom Internet Service

Serat Optik nbn®

NBNCo adalah pembangun infrastruktur rangkaian yang dimiliki oleh Kerajaan Persekutuan Australia, yang ditugaskan untuk merancang, membina and mengendalikan Rangkaian Jalur Lebar Serat Optik Nasional Australia sebagai penborong jalur lebar serat optik. NBNCo kini menggunakan banyak teknologi rangkaian untuk menyokong perkhidmatan jalur lebar serat optik di Australia, seperti serat ke rumah (FTTP), serat ke bangunan (FTTB) dan serat ke jalan (FTTC). OCCOM menawarkan 5 kelajuan pelan serat optik NBNCo dan 5 jangka masa kontrak. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.9/5, yang menyediakan serat optik NBNCo berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M NBNCo serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

OptiComm Fibre

OptiComm adalah penyedia infrastruktur rangkaian Australia berlesen yang mengkhusus dalam reka bentuk, pembinaan, operasi dan menyelenggaraan rangkaian jalur lebar seperti serat ke rumah (FTTP) untuk pembangunan kediaman dan perniagaan. OptiComm kini telah berkembang menjadi salah satu penyedia dan pengendali perkhidmatan jalur lebar serat optik di seluruh Australia. Sekiranya anda berada di kawasan OptiComm, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM dapat menghubungkan internet anda dengan OptiComm Fiber, menyediakan akses ke internet berkelajuan tinggi melalui rangkaian FTTP. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik OptiComm berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 1000M OptiComm serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

Serat Optik LBNCo

LBNCo adalah penyedia infrastruktur rangkaian swasta yang menyediakan rangkaian jalur lebar serat optik berkelajuan tinggi di seluruh Australia. Dengan penyelesaian rangkaian serat ke rumah (FTTP), LBNCo menyediakan infrastruktur jalur lebar serat optik untuk pembangunan baru terpilih dan komuniti yang hidup pesara. Sekiranya anda berada di kawasan LBNCo, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik LBNCo berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M LBNCo serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

Serat Optik Openetworks

OPENetworks adalah penyedia infrastruktur rangkaian kelas pertama yang mengkhususkan dalam penyampaian rangkaian jalur lebar serat optik pada masa depan seperti serat ke rumah (FTTP) dalam perkembangan baru dan sedia ada. Sekiranya anda berada di kawasan OPENetworks, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik OPENetworks berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M OPENetworks serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

Award Logo 8000+
OCCOM
OCCOM7
4.9
Based on 11419 reviews
OCCOM
OCCOM7
4.9
Based on 11419 reviews
See all reviews
Blake Malcolm
Blake Malcolm
04:51 23 May 25
Gurdeep helped me every step of the way to get connected. He was professional and efficient - extremely happy with the service so far! (Also, the phone was answered within seconds when I called).Thanks mate, keep up the great work 👍
Muhammad Usama
Muhammad Usama
02:08 15 May 25
I had a great experience with Gurdeep Singh! He was extremely helpful and professional in getting my internet connection set up. He explained everything clearly, was very patient, and made the whole process smooth and stress-free. Thanks to him, I’m now connected without any issues. Highly recommend his service!
jaydev jasti
jaydev jasti
04:18 14 May 25
Had a great experience with Sapna! She was extremely helpful and walked me through the entire process of setting up and configuring my router. Very knowledgeable, patient, and clear in her instructions. Made a technical task feel simple and stress-free. Highly recommend her support!
Anand Khurana
Anand Khurana
06:51 01 May 25
had an excellent experience with the Nishant's service for Internet Connection. He was prompt, professional, and went above and beyond to get me connected with the new services. It's refreshing to deal with a company that truly values its customers. Highly recommend!
Falah Alrashidi
Falah Alrashidi
07:15 30 Apr 25
I’d like to sincerely thank Rashika for her outstanding support in helping me connect to the Occum WiFi. Her assistance was prompt, clear, and incredibly helpful. She made the process smooth and stress-free. Truly 5-star service—thank you, Rashika!”
Vanessa
Vanessa
00:34 30 Apr 25
Gurdeep in the support team, provided me the good customer service. He tried his best to get everything sorted for me. He was also very professional and patient to explain everything when I didn't understand. I had the bad experience with the Internet connection at the beginning. It took 3 weeks and still the Internet is not connected. The technician didn't come for the installation when I booked 1st time. Then wrong router sent to me, after the second time appointment with technician came and advised me about this. I applied for the Internet on 11 Apr.
Stella Hong
Stella Hong
00:55 24 Apr 25
Outstanding support from Occcom!I had an issue recently and Ramninder from the IT support team helped me out. Their response was incredibly quick, very kind, and the solution provided was spot-on. Honestly, it was one of the best IT support experiences I've ever had. Huge thanks to Ramninder and the whole team at Occcom — you guys are amazing!
Manish Goyat
Manish Goyat
02:37 18 Apr 25
Great support from Nikel! He solved my internet issue in just 5 minutes, was very polite, and even helped me reset my router settings. Really appreciate his help!
zhiman zhong
zhiman zhong
06:34 12 Apr 25
I absolutely loved the service from customer support representative Emily! She was incredibly patient and helped me solve my problem quickly. Her responses were super fast, too! I’m usually a bit impatient, but reading Emily’s polite and respectful replies really helped calm me down.Overall, I want to give Emily a 5-star rating! She truly deserves it!
Leo Yang
Leo Yang
07:54 11 Apr 25
This update is wrote on 11/04/25.on 04/04/25, my internet connection is finally resolved and looks like it is an upstream provider issue not with Occom.Aside of the technical part, I would like to give my personal appreciation and big thumb up to the Customer Service Team I spoke to (specially to Kevin, Janney, Luna, Tina and Mace). Their prompt response, polite behaviour make the bumpy way more smoothier.This is what happened:I moved in to my apartment on Jun 24 and it took 3 weeks to connect internet. The connection is seems ok from Jun 24 up to 14/02/25. On 14/02/25, my whole connection disconnected and after 4 weeks this issue is still not resolved.I spoke to consultants (Luna and Kevin which are very polite) who tried to help me to reset my router twice over the phone but issue still exist. Looks like they are hesitated to send out field technician until you request and the turnaround is very slow and disappointing.After insistent requesting, eventually I had a field technician visit on 20/02/25 and an engineer visit on 10/03/25 for investigation on my connection, wire and router. The engineer even brought a back-up router and it turned out there was still no connection and they would unable to identify the exact issue. The status on faulty update for Occom is extremely slow (1 update per week) so if you're service is out then apparently you need to wait forever and no update unless you ask themUnfortunately, my Meriton apartment can only choose a designated internet provider and if you have other choice, my suggestion is choose a better one.In addition, I spoke to your consultant Kevin this morning (17/03/25) at approximately 9 am. As per the call with Kevin, I requested to speak to a supervisor. I was informed that 2 supervisors Tina and Kerry would be online by 11:00 am; therefore I requested a call back from either supervisor at 12:30 pm. Just like other poor service companies, no one from Occom bothered to call me back.If this situation is still not resolved by COB this Thursday (20/03/25), I guarantee a formal complaint with the Telecommunications Industry Ombudsman will be lodged!
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