Sydney, NSW – 11 April 2024 – OCCOM is aware of the recent data breach affecting one of our network providers, Opticomm. We understand the seriousness of this situation and want to assure our valued customers that no OCCOM customer was impacted by this incident.

"Our customers' data security is always our absolute priority," said Noad Auckburally, Head of Communications. "We have always maintained the highest standards when it comes to the security of our customers’ information. Following the Opticomm data breach, we can confirm that no OCCOM customers have been impacted."

While OCCOM customers are not affected, the company encourages everyone to remain vigilant about online security:

• Change Passwords: Update account passwords, especially if reused across services.
• Be Aware of Phishing: Don't click suspicious links or provide personal details without verifying the source.

For any questions or assistance, please contact OCCOM at 1300 299 999 or support@occom.com.au. OCCOM will continue to monitor the situation and remains committed to protecting our customers' data.

OCCOM—Optical Communication Expert

Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future.

Tel：1300 200 999

The post No Customer Data Impacted in Opticomm Data Breach appeared first on Occom Site.

The National Broadband Network (NBN) is an Australian Federal Government project first announced in 2007 to provide all Australian households with reliable, high-speed fibre internet access. NBNCo was established in 2009 to design, build and operate Australia’s wholesale broadband access network. While the nbn^TM is operated by the Australian government, there are other companies in Australia like Opticomm which provide the same fibre networks as NBNCo does.

OptiComm is one of Australia’s largest open access, Fibre-to-the-Premises (FTTP) wholesale network infrastructure operators, servicing the new residential housing, apartment and commercial building markets. OptiComm has been a licensed carrier and wholesale network infrastructure operator since 2007. Similarly to NBNCo, OptiComm designs, builds, operates and maintains fixed line access, fibre based, telecommunications networks.

OptiComm offers its networks to OptiComm service providers, like Occom, who deliver OptiComm fibre plans to customers.

What are OptiComm speeds like?

OptiComm offers different speed tiers for broadband access. There are broadband plans with maximum download speeds of 12 Mpbs, 25 Mpbs, 50 Mpbs, 100 Mpbs, 250 Mbps and 1000 Mbps. Customers choose between these options for a suitable tier depending on their demand of speed. You may choose to pay a lower price for a broadband plan meeting basic requirements of internet usage, or you may choose to pay a higher price for a broadband plan with faster speed and get a better internet experience.

• 12 Mbps Basic Plan: a plan that suits users who do not require a high speed connection. It is suitable for basic usage of Internet including browsing the web, sending emails and so on.
• 25 Mbps Boost Plan: suitable for 1-2 people using Internet services for basic video streaming and sharing photos on social media.
• 50 Mbps Boost Plus Plan: suitable for most family users. It can better support simultaneous Netflix/YouTube streaming and online gaming.
• 100 Mbps Superfast Plan: 5-20 times faster than ADSL. You can fully enjoy HD video streaming, VR experience and online gaming without lag.
• 250 Mbps Rocket Plan: perfect for multiple devices and users to stream 4K content, share large files and play multiplayer online games at the same time.
• 1000 Mbps Lightning Plan: the fastest you can get in Australia. You can enjoy the supreme internet experience.

Where is OptiComm available?

OptiComm is normally available in new or recently developed estates, apartments and communities. If you are living in OptiComm connected premises, you can choose an internet service provider to sign up with and choose an OptiComm broadband plan (occom.com.au/opticomm-fibre-network/) from there.

If you are not sure whether your property is within an OptiComm fibre connected area, you can contact us. Our support team will help you check if your address is covered by OptiComm. Even if it is not serviced by OptiComm, we will help determine the best solution for you and get you connected quickly and efficiently.

OptiComm vs NBN: What's the difference?

One of the biggest differences between OptiComm and NBN is the connection technology. There are a number of ways in which fixed-line access network technologies are deployed to provide fibre broadband services in Australia. This depends on the provider (e.g. nbn^TM, Opticomm etc) and the available infrastructure in the particular area.

NBNCo not only uses full fibre cabling (FTTP), but utilises a mix of fibre and copper (FTTC, FTTN/B) or coaxial cable (HFC) .

OptiComm mainly uses FTTP to connect their networks. Fibre to the Premises (FTTP) is a full fibre connection, providing the fastest speed due to the higher capacity of a full fibre infrastructure. It is much more stable and receives less impact from environmental factors than networks with FTTN, FTTC, FTTB and HFC technologies. When connected with OptiComm, you will have access to superfast internet.

How are we different from other OptiComm providers?

Occom is one of Australia's most trusted and efficient OptiComm service providers, receiving an average of 4.9/5 stars from over 1000 Google reviews. We pride ourselves on the dedicated customer service that earned us these glowing reviews.

We are one of very few Opticomm providers across Australia who provide Gigabit internet speeds.

Occom also comes with affordable and reliable plans and flexible terms with no lock-in contract available. In addition to this, Occom is capable of activating most premises within 24 hours of registration. We sell a range of modems from the world’s best brands, tailored to Australians. Customers also can use their own router if they like – our team has guided many customers to successfully configure their own modems. Our responsive and professional Australia-based technical team work 7 days a week, and are always ready to help with unexpected issues.

Give us a call today to get connected with the top-rated Opticomm internet service provider!

Have any questions? Call or chat with our friendly Australian-based support team who will answer any queries and walk you through every step of the signup process.

Call now: 1300 200 999 or Chat with us: lc.chat/now/8436841/

OCCOM—Optical Communication Expert

Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future.

Tel：1300 200 999

The post OptiComm vs. NBN: How does OptiComm work? appeared first on Occom Site.

Fibre-to-the-premises (FTTP) provider OptiComm has announced that it is in the final stages of developing Australia’s first Ten Gigabit per Second Passive Optical Network (XGS-PON) – the next generation Passive Optical Network (PON) – allowing residential customers to access a nominal line speed of up to 1Gbps, and commercial customers to reach speeds up to 10Gbps.

OptiComm says that following extensive testing, modelling, research and development, it will be ready to deploy the XGS-PON in 2020, commencing with a residential and commercial precinct in Melbourne.

OptiComm, which designates itself as the largest private competitor to the NBN, has been working closely with its supplier, USA-based ADTRAN, at the latter’s research and development facility in Melbourne, leading to the testing of thee 10Gbps services.

OptiComm says ADTRAN, a consistent leader in the telecommunications industry with its Gigabit Passive Optical Networks (GPON) solutions, is now leading the industry transition to this next chapter in FTTP, “where focus is shifting to the new, superior, XGS-PON”.

The ADTRAN XGS-PON solution connects users to OptiComm’s network using the traditional PON optical network design, but it eliminates the speed restrictions imposed by first generation GPON technologies, allowing user speeds to leap to levels previously unheard of in Australia.

OptiComm says ADTRAN’s XGS-PON is allowing it to future-proof its sites, “which has become increasingly important as more and more people depend on their broadband for robust connectivity while working from home, gaming, and streaming, with in-home entertainment and education for the entire family now making a high-speed connection essential”.

According to OptiComm, the demand for high-speed, reliable Internet has evolved quickly in 2020, as Victoria’s second wave of COVID-19 cases drove downstream network utilisation to settle at 10% above its pre-pandemic levels, with usage statistics from August revealing a 20Gbps increase when compared with the weeks prior.

OptiComm’s chief customer officer Geoff Aldridge says he believes the popularity of XGS-PON will grow exponentially throughout the world in coming years, with more information and entertainment existing online than ever before, and a permanent shift in the global teleworking landscape, driving a global need for the symmetric upload and download capabilities of XGS-PON.

“We’re seeing constant increases in the amount of data that people stream and download across our networks, and that appetite for large-scale files is only going to keep growing,” said Aldridge.

“Most games, and many game updates are now well over 100 gigabytes in size, so our new XGS-PON will allow those to be downloaded in less than a minute.

“We’ve heard a lot of chatter in the industry, most groups have identified and forecasted that the XGS-PON will be the dominant technology being deployed around the world as early as next year,” Aldridge said.

Anthony Camilleri, ADTRAN’s Asia-Pacific chief technology officer, says he believes the successful launch of the XGS-PON will allow OptiComm customers to connect to the Internet “like never before, as demand for high-speed internet continues to grow”.

“OptiComm is creating a network with limitless potential and scale, leveraging the flexibility of XGS-PON and the power of 10Gbps speeds to open the door to new possibilities for its residential and business customers,” said Camilleri.

“We’re pleased to have been able to partner with OptiComm to help it build its best network, as the company looks to meet and exceed the demands of the globally connected Gigabit Economy.

“This technology also allows OptiComm to pioneer smart city technologies like self-maintained parks, community security systems, intranets, and more, while future-proofing residential and business precincts.”

OptiComm says it will begin user trials by installing XGS-PON line-cards in existing ADTRAN PON systems in the coming months.

From: https://www.itwire.com/networking/opticom-announces-%E2%80%98australia-first%E2%80%99-next-generation-passive-optical-network.html

OCCOM—Optical Communication Expert

Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future.

Tel：1300 200 999

The post OptiComm announces ‘Australia first’ next-generation passive optical network appeared first on Occom Site.